Jetbez Privacy Policy — Your information is our responsibility

Introduction

Jetbez is one of Bangladesh's most trusted online betting and gaming platforms. We believe a truly premium experience is only possible when users know how secure their information is. In this privacy policy, we detail what information jetbez collects, how it is used, where it is stored, and what your rights are.

By registering on or using the jetbez platform, you agree to the terms of this privacy policy. Please read this page carefully before registering.

What information do we collect?

Various types of information are collected when opening an account on jetbez and while using the platform. This information is used to improve service quality and ensure a secure gaming environment.

Information you provide directly:

• Full name, date of birth, and national ID information
• Email address and phone number
• Mobile banking or e-wallet account number (for deposits and withdrawals)
• Profile picture (optional)
• Contact Address

Automatically collected information:

• IP address and device ID
• Browser type, operating system, and language preference
• Browsing activity on the jetbez app or website (log data)
• Transaction history and betting activity
• Information obtained from cookies and similar tracking technologies

How is information used?

Jetbez never misuses your information. We use data only for specific and transparent purposes:

• Account management: To manage registration verification, login security, and account settings.
• Identity Verification (KYC): To complete the KYC process for compliance with Bangladesh laws and fraud prevention.
• Transaction processing: To securely process deposits and withdrawals and maintain transaction records.
• Customer service: To quickly resolve your complaints and queries.
• Promotional offers: To send bonuses and promotions based on your preferences (you can opt out if you wish).
• Platform improvement: To analyze user experience and improve service quality.
• Responsible gaming: To identify unusual gaming behavior and provide assistance when needed.

Cookie policy

The jetbez website and app use cookies to enhance your browsing experience. Cookies are small data files stored on your device.

What cookies we use:

• Session cookies: To remember your login details.
• Persistent cookies: To save your preferences and settings.
• Analytics cookies: To analyze website traffic and user behavior.

You can disable cookies from your browser settings at any time, but this may prevent some jetbez features from working.

Information security

Jetbez prioritizes your privacy above all else. We implement industry-leading security measures:

• Encryption: All your transactions and personal information are protected by SSL/TLS encryption.
• Two-factor authentication: You can add extra security by enabling two-factor authentication.
• Regular security audits: Our systems undergo regular security audits.
• Access control: Only authorized personnel can access your information.
• Data minimization: We collect only necessary information and delete it after a specified time.

Information sharing

Jetbez never sells your personal information to third parties. However, we share data in specific circumstances:

• Payment processors: To our payment partners for completing transactions.
• For legal requirements: In compliance with court orders or government requests.
• For security purposes: For fraud prevention and risk management.
• Service providers: For our website hosting, email delivery, etc.

All third parties are subject to agreements consistent with this privacy policy.

Your rights

Every user registered on jetbez has the following rights regarding their data:

• Right to access: You can request to view your stored information.
• Right to correction: If any information is incorrect, you can correct it.
• Right to deletion: Your account and data may be deleted under certain conditions.
• Right to object: You can opt out of promotional messages.
• Data portability: You can obtain a copy of your data.

To exercise these rights, contact the jetbez support team.

Data retention period

Jetbez retains your data only for as long as necessary:

• Active account: As long as your account remains active.
• Inactive accounts: Archived for up to 3 years after account closure for legal requirements.
• Transaction records: For 5-7 years for legal and tax compliance.
• Log data: Typically up to 6 months.

Third-party links

The jetbez website may occasionally contain links to other websites. We are not responsible for the privacy policies of those sites. Please review their privacy policies before visiting third-party sites.

Policy Changes

Jetbez may update this privacy policy from time to time. We will notify you via email or on the website if major changes occur. You can return to this page anytime to view the latest version.